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Privacy Policy

Effective Date: February 10, 2025

Rogue Wave Labs ("we," "our," or "us") operates the ReflexLab mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using ReflexLab, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

ReflexLab collects certain information automatically through third-party services integrated into the App. We do not require account creation or directly collect personal information such as your name or email address.

1.1 Information Collected Automatically

Data Type Source Purpose
Device identifiers (Advertising ID, App Instance ID) AdMob, Firebase Analytics Advertising, Analytics
Approximate location (IP-based) AdMob, Firebase Analytics Advertising, Analytics
App interactions and usage data Firebase Analytics Analytics, App improvement
Crash logs and diagnostics Firebase Crashlytics App stability, Bug fixes
Device information (model, OS version) AdMob, Firebase Crashlytics Advertising, Diagnostics

1.2 Information Stored Locally

Your game results, settings, and preferences are stored locally on your device using SharedPreferences. This data never leaves your device and is not transmitted to our servers or any third parties.

2. Third-Party Services

ReflexLab uses the following third-party services that may collect information:

Google AdMob — Displays advertisements in the App. AdMob may collect device identifiers, IP address, and interaction data to serve personalized or non-personalized ads based on your consent.

Google Privacy Policy →

Firebase Analytics — Helps us understand how users interact with the App, including session duration, screens viewed, and feature usage. Data is collected in aggregate form.

Firebase Privacy →

Firebase Crashlytics — Collects crash reports and diagnostic information to help us identify and fix bugs. Crash data includes device state, stack traces, and app version.

Firebase Privacy →

3. How We Use Your Information

We use the collected information for the following purposes:

  • To display advertisements and support the free operation of the App
  • To analyze app usage and improve user experience
  • To identify and fix crashes, bugs, and technical issues
  • To understand aggregate user behavior and preferences
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process your data based on:

  • Consent — For personalized advertising and analytics. You can manage your consent through the privacy settings within the App.
  • Legitimate interests — For non-personalized ads (frequency capping, fraud prevention) and essential crash reporting to maintain App functionality.

5. Data Retention

Service Retention Period
Firebase Analytics 14 months
Firebase Crashlytics 90 days
Google AdMob Per Google's data retention policy

6. Data Sharing and Disclosure

We do not sell your personal information. Data may be shared with:

  • Service providers — Google (AdMob, Firebase) as data processors to provide advertising and analytics services
  • Legal requirements — When required by law or to protect our rights

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States, where Google's servers are located. These transfers are protected by Standard Contractual Clauses and other appropriate safeguards.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access — Request information about data we process about you
  • Rectification — Request correction of inaccurate data
  • Erasure — Request deletion of your data
  • Restriction — Request limitation of processing
  • Portability — Request a copy of your data in a portable format
  • Objection — Object to processing based on legitimate interests
  • Withdraw consent — Withdraw consent at any time through the App's privacy settings

How to Exercise Your Rights

  • In-App: Access "Privacy Settings" in the App settings to manage consent and revoke permissions
  • Advertising ID: Reset or disable your Android Advertising ID in your device settings (Settings → Google → Ads)
  • Contact us: Email us at the address below for data access, deletion, or other requests
  • Uninstall: Uninstalling the App will stop all future data collection

9. Children's Privacy

ReflexLab is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. Data Security

All data transmitted between the App and third-party services is encrypted in transit using TLS (Transport Layer Security). While we implement reasonable security measures, no method of electronic transmission or storage is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Rogue Wave Labs
India
Email: roguewave.labs@gmail.com